Recent DiscussionsCan't log into virgin media on my Kindle Fire I always go through my virgin media account to get to my email. I have never had a problem with doing this on my Fire before a recent holiday. The Kindle works fine and I can search. After a few day...Lied to by live chat I was cancelling the contract for my uni sharehouse. I was on the live chat to the support people and I asked if they could cancel at the earliest date when there would not be a disconnection fee. Th...cannot access account. i get my bill emails but cannot log in to view them or change anything as the email that the bills are sent to is not recognized when i try. i have a mail redirect email which is recognized but when ...(no subject) Hi, I currently have the same issue. Would you be able to assist? Thanks Broken account. My Virgin Media account is broken; it does not let me make any changes. I have tried the website, app, a different browser. It makes no difference. Anytime I try to make a change, it says "Sorry! Y...Returned Hub 3 – Serial Number Mismatch & Coaxial Cable Query Hi all, I recently returned my Hub 3 to Virgin Media as requested. However, I noticed that the serial number mentioned in the return email did not match the one on the device I actually had. To be s...SolvedVirgin media keep resolving complaints without any agreement or discussion from me I have had trouble with VM not cancelling my service with them. Each complaint I raise gets marked as resolved by them without any discussion with me. Plus I cannot see any information about the co...Not Received Returns Packaging for Equipment Hello, My services were disconnected on the 13th June and I've since received a letter asking for the router equipment to be returned, otherwise I'll face a fine, however I have not received any pac...Cancellation problems Please help in cancellation of my account. Ive tried and tried for hours but no one will cancel. Been a customer for tv and broadband over 8 years so out of contract. Please can someone help?Than...Sign in page not working. Hi, long term customer here. Just moved home and had my services transferred. However major issue with the price being correct. Trying to access my virgin media app and the website to keep an eye...
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