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Forum Posts

Resolved! TV

Could someone please explain why for last six month I have been paying(as part of package}but not receivingNETFLIXand TNT ultra

WW1948 by Up to speed
  • 7 replies
  • 0 kudos

Online Chat

Moving home and wanted to arrange via online chat? But the button is not taking me to this when clicked on! advise pls and thank you 

Fisher00 by Joining in
  • 2 replies
  • 0 kudos

Contract renewal

My virgin media contract is due to end in May. On the 17th February I received an email from virgin media offering to renew the same package that I currently have for a little bit extra, I accepted this offer and have a confirmation email dated 20th ...

Joyce61 by Joining in
  • 1 replies
  • 0 kudos

Deadlock letter issues

I downgraded my services earlier this year, gave the appropriate notice and the services were downgraded. When I checked my bill VM continued to charge for services I was no longer receiving. I contacted VM who advised there had been an error and the...

Resolved! Cancel a renewal

During the weekend my tv was down, nothing. Phoned and no luck. Went Online and now I have somehow renewed my package for 18 months for a price I don't agree with. Been on the phone yesterday but cant get to speak to somebody.  How do I cancel this? ...

Hefftyhef by On our wavelength
  • 7 replies
  • 0 kudos