Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsBroadband bill overcharge Hi, My 18 month broadband deal ended in November and before it did I changed to the monthly social tariff. Now I am being charged nearly 3 x more than I should be and I cannot get hold of an agen...Netflix I recently upgraded the speed of my broadband. When I did so, my Netflix was changed from standard to standard with ads. I wasn't told that was going to happen and the first thing I knew about it was...Ntlworld email address hacked I have had my old ntlworld email address hacked can someone help me close it down Can not login to my account to change my password I have been trying to change my password on virginmedia.com but to change my password I need to login, if I can't remember my password how can I change it. I am getting very frustrated £40 charge for a router i returned, yet Virgin are saying I haven't It seems many people have been charged too for the same thing?! I returned a router, sadly wasn't given a receipt. However weeks later, I get messages from virgin telling me they are charging me £40 ...No Broadband And Tv I have had no broadband and tv since last Wednesday, Fault Ref: F012107651 Why is it taking so long to fix the problem. Please Respond - Contract Renewal Issue 15days ago I renewed my contract online and I received email with Contract Information and Summary documents attached as well as a second Summary email. To date, this is yet to show on my account. ...I still can’t login! Months of trying! Help please before I throw myself under the next bus! Virgin set our account up incorrectly when we signed up so they had to create another account. I have lost count of the number of times I have ...Return kit - alternative I am being charged £48 to return a kit by yodel when express 24 hours, tracked and signed for by post would cost £13.40. Why would I need to use yodel? How can I cancel the charge and send by post ...£50 voucher??? I signed up using your student deal and supposed to receive a £50 just eat voucher?? Services have been active since the start of October and i haven’t received anything??? My partner was previously...
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