I got a deal on 16 oct 2023 for £72.70 and brill delayed the contact till 25 nov 2023 GREAT . Had a credit appled on my account and scammer are back in virgin media . They appied a credit for service which was taken off due to router phone . An...
Hi, apologies if this isn't the right part of the forum to post however I'm looking for clarification on a deal I've signed up for.I opted up upgrade to the 1gb internet offer with the hub5 router. I started my new contract around July/August this ye...
Hi,Does anyone know if there is any way to live chat to an agent about my account?, I sorted my package deal through X(Twitter) last time around but dm's have disappeared from there, any help would be appreciated.
I’m being asked to return an old hub which I have already returned to my local Yodel shop.i don’t seem to be able to contact Virgin Media directly
Good evening,On 11th September i upgraded my telephone package from weekend chatter to evening and weekend chatter. I received an email notification stating that this had been done and my total package price had been increased by the advertised £5 ex...
Virgin Media is acting like a SCAM company. And I hope they are not. Why will they make their cancellation process so zigzag and cumbersome. I entered a contract with them but later changed my mind within the space of 4 days. Now I want to cancel but...
Hi, I’ve just had an email informing me of a dalayed activation with no reason.Having read horror stories of VM connections (plus the fact that I work from home and need an internet connection), I’ve decided I’d rather stick with BT. I’m a new VM cu...
The email address used to access my account is now defunct and can't be reinstated. To change the account email address the VM system requires... access to the old email inbox. The only email change process sends a verification email to the old addre...
I'm trying to set up an online account and it's asking me for Area Reference. I don't have any bills or the welcome pack and can't see to look it up. How do I find out the area reference code for KT2 5HH?
Joined in february and still waiting for my contract account number etc. so after numerous calls webchats etc being told they will send it via email or post im still unable to check my bills etc. somebody please advise as im losing the will to live w...
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