I was disconnected in Error, took out a new contract (Nov 12th) and my services were disconnected 29th December,had no services since. Spent over an hour speaking to the call centre with no joy ,told I had to wait for upto 7 days for reconnection,am...
Hi, Just wondering if anyone knows the virgin media collections number, this is for tv and broadband. They have messed my bills up and after 2 conversations this week, they have decided to restrict my services even though they told me it was their is...
I am having a similar issue to what loads of other forum members appear to be having in relation to attempting to Register a new account. I got my setup sorted on Saturday but when i'm trying to register an account and it isn't allowing me. I am gett...
Hi!Literally this is my 3rd post. I signed up for VM broadband via O². Internet runni g since 1st November. Got welcome letter and everything instead of my account number, so i can not register to VM to get a proper account to manage my broadband. Pl...
I have had an email saying I have a new contract, this is 2 days after my contract is due to end. I do not wish to continue with Virgin, can anyone from Virgin please explain what's going on?
Today I received an email to renew my contract (3 months) early. It claims to offer "the package you know and love – with the same 132Mbps average download speeds – for just a little extra a month*" with the * referring to the April increase.After ha...
Please help me change preferred email content [MOD EDIT: Subject title changed for clarity. Duplicate threads merged]
Hello, I'm stuck as I have no idea how to pay my bill since I cannot sign up with the app. I was in contact with someone from Virgin Media but they seem to be responding. I just want to pay my bill!!!Can someone please help me??
I'm coming to the end of an 18 month fixed price contract, paying £24 for a Volt 250 connection. It's been fine, no problems, just chugs along in the background.For the past 6 weeks or so I've been receiving emails asking me to renew for £30 then £2...
I’ve renewed my contract but it has gone to an obsolete email address. I cant access it. The address is not in my online account details. I can’t change the address to the right one or approve the contract which will expire. Again.
