Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsI'm stuck in a verification loop Hi everyone I am stuck in a verification loop while trying to connect VM and O2 accounts. Keeps coming up with an old phone number for the OTP. Please help . tenant won't cancel active line Hello everyone, I am hoping someone here can help or point me in the right direction as I have completely run out of options. I moved into this property five weeks ago. For the first four weeks, th...Billing nightmare I have been having this issue for months! I moved to a new address with virgin media end of nov/beginning of dec 2024. I have done it officially where I called virgin media, got cables done. Settled ...How long before I can apply for bill credit after switching to virgin? Hi i switched from sky in November. Awful experience for several reasons leading sky to argue with me about early termination fees which were applied during a golden my off period. Was told by virgi...Unknown tv charge for film I did not buy hi, I have had a charge yesterday for a film that I did not purchase? it was £16.99 which is a lot of money that I can't afford this tome of year and never would have spent on digital media. is there...pods not working received a new router now my 2 pods dont work , i have tried unplugging them both but still not connecting , anyone know how to fix this ? thank you Are Virgin abandoning Landlines? For a variety of historical reasons, I need a landline. I am an out-of-contract Virgin customer who has often complained about the quality of my landline but, despite engineer visits, moving me t...Compliments to Anthony Green I would like to compliment Anthony Green, he was very helpful and actually enthusiastic. He explained everything in great detail and answered any questions we asked. Thank you very much 👍 Thought I posted this already Why are virgin /o2 no longer being covered by the ombudsman scheme? I say that as I got a voicemail message on the the ombudsman page saying not covered after 1st January. customer service remains ...HELP! Former customer wanting to clear outstanding balance Hi I am a former virgin mobile and virgin media customer. There is an outstanding balance showing on my credit file as a missed payment. Not a clue why or whether it is mobile or media? All equipme...
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