Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...
I’m a new customer who has had a few issues re connection. That’s all sorted now. However, I have received my first bill via the app which is showing on the Home Screen that £34.99 is due. I cannot open the bill via the app, it directs me to the main...
Will i get a late fee if I pay 10 days lateMy bill was due on the 2nd march but didn't have the money to pay then
Virgin Driver reversed into me. Admitted liability but no one has contacted me. Tried Leaseplan as that was what was supplied by driver but they wont have anything to do with it saying they just do accident management and not insurance??? please help...
How many phone calls does it usually take to register 30 days notice of leaving?
I got my price rise letter this morning so I've called to cancel all services. I was on the phone for half an hour, explained that I can't afford the price rise or accept the new T&Cs (which mean ongoing inflation-busting annual rises). I was put on ...
Hi, my tv package is increasing from April. I have been with V.M 25yrs is there no discount for existing customers loyalty if they cannot afford the increase. Or is it a case of leaving V.M or downgrading package?
hi, I've received a contract summary and contract information sheet to renew my contract but can't find a way to action it.Is there a way of progressing this?
Had my price increase last week going up by £21.50 a month so i decided to leave and tried contacting someone what a shambles I could not get through at all and after getting through to some one on 150 this nice lady came on and sorted me a deal for ...
HiI'm on the volt bundle at £85 a month for 18 months, and I have received a letter stating my bill from 1st may will go from £85 to a crazy £157.50 a month, and then the o2 sim charge on top of £25+This is insane. I called retentions to discuss t...
HeyDo Virgin offer something similar to Sky, where you can get the Sky UHD + Netflix as a bundle?
