Managing Your Account - Cable - Page 514

Resolved! Credit report still active after 10 years

So, i was made bankrupt in Jan, I've since been discharged, and I've been going through the 3 main credit reference agencies to put all my affairs in order and relevant information updated. Today was equifax turn. I noticed that a debt from virgin h...

no delivery date confirmation

my virgin order was due to be delivered on the 25th and I haven't received any emails to say that its was delayed or even to confirm the delivery date. i also haven't received an email with my contract.

Netflix missing after upgrade - HELP

Hi I recently upgraded my Volt package which included Netflix. The new contract also includes netflix. After the upgrade i just get a message to say there is no payment method setup for netflix and cannot access the service. I have called the help li...

Am I being scammed?

Hi,I called Virgin Media today to renew my package for another 18 months of my Ultimate Volt package, now I am having second thoughts?In early August I tried to renew my package through a guy called Pedro, who was really helpful and he told me he cou...

Contract details

On the 12th of September, I refreshed my contract with Virgin for Broadband. Received the documents in the email mentioning my Monthly payments will be £30. When I log into my Virgin account, it is still displaying my monthly payments as £66. Can som...

Resolved! I can't log into Virgin Media Account - need password reset

Hi,I am trying to log into my virgin media online account. It was set up years ago when it was first taken over from NTLWorld and I don't know the password. I can't reset it online as it asks for my date of birth and mother's maiden name. I obviously...

How do you get in contact and speak to a human?

Hi, I have an outstanding issue with Virgin when i moved house and they simply cannot get the transaction right. I have spent 22 hours on the phone since August 1st and many more waiting in a queue. I get so far speaking to someone then i get passed ...

Registering an LPA

Hello I am new here and would like some help to register an LPA. I. have seen other posts regarding this, and I understand it can be done by post or using the code provided from gov.uk (which I have). The specific solutions are always sent in PM so I...

Contract Cancellation

Hi all,My contract with virgin media is about to end according to an email I've received and they said I can renew for the same speed at a higher cost (Unacceptable). This happened last year and after trying to cancel they lowered the cost (hooray) b...

area code help!!!!!

What is the area code for the postcode M43 7YF?

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

Forum Posts