Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNetflix activation I have just joined this forum and see that a number of people have experienced the same problem I am having. I recently took out a new contract which included Netflix but when I set it up Netflix w...get strange result from 'forgotten email address' I just signed a broadband-only contract with VM after an absence of some years. Among the tsunami of emails I have received is one inviting me to sign-in to 'My Virgin Media' account (or register for...IDF-12B Error I’m unable to log into my account due to the dreaded IDF-12B error. I’ve tried on several different devices now all without a VPN active on them. Any advice? Closed my account but virgin not available at my new address Hi, I have recently moved house and wanted to take virgin with me, but this isn't possible. So, I have closed my account Oct 10th and had to send proof of my new address to have the early cancellat...SolvedAppalling Customer Service I have been trying to log in to our vigin account, but they have introduced s 3 step verification. The email address that the account was set up on doesn't exist anymore. I contacted an agent, who ra...Virgin Media O2 ID - still can’t log into my account 14 days ago I went through the process to register, verify and link my Virgin Media account to the above new Virgin Media O2 ID and completed it all apparently successfully as instructed using a non ...SolvedServices disconnected in error I lost all my services on Tuesday. When I phoned Virgin they stated that I had contacted them as I was moving home. I did not contact them & I am not moving. My services were reconnected briefly. As ...No account number I am a new customer in receipt of a broadband and tv service and with the first direct debit already taken from my bank account. However, I still haven't received an account number and therefore ca...Need advice about the O2 price increases and Virgin Volt deal My wife has an O2 SIM-only pay-monthly deal [it's not a contract], for which she is currently paying £11.50 [which will be going up by £2.50 next April to £14] a month, but it gives us the Volt deals...Constant calls from 0800 052 8675 Hi, I have been getting frequent calls recently from VM (0800 052 8675). When I did manage to answer one, I wasn't able to understand properly what the call was about -due to a combination of my p...Solved
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