Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...
I am sick of virginmedia and their lies Earlier this year i spoke to someone via online chat about the cost of my package,i was paying £76 a month and then it suddenly jumped to £98 a month which i said was to expensive in the current climate.After 2...
I am another unhappy customer who cannot register account but the services were up and running since 26/05/2023.I can see there had been so many griefs from customers for registering on that portal and I had contacted your customer service several ti...
I brought my kit with me but I have three issues:1. All correspondence is still being addressed to my late Mother-in-law, which is getting a bit distressing especially for my wife. 2. I can’t login to my new account on MyVirginMedia. It keeps logging...
BonjourJe vais emménager et VM ne peut pas me suivre.Comment j'ai annulé mon forfait ? J'ai un abonnement qui n'est pas terminé, devrai-je payer ?Sachant que ce n'est pas ma faute si VM ne peut pas me suivre.Merci pour votre aide.Safyha
I have put this here as I can not find a more specific board. I have been a VM customer for 24+ years I keep getting people from the sales team ringing about changing my package. When I ask for something they want me to switch to volt and everything ...
Had a week of no internet in March, was told at the time the credit would be on the next full month's bill, which has never happened.Complaint raised again on 10 July (previous one appeared to disappear into an unverifiable black hole), was told on W...
Yet another customer that has a problem with this and it never actually seems to get answered in any of the posts. I am trying to register my account and no matter what password I put in, I get the message in the title.This is fairly urgent for me be...
As the subject headers says, I'm having trouble updating my mobile.number in my tv account, I've managed to do it on my mobile.account but I just keep getting errors when I try to save the updated number on my tv/broadband account
Hello,I've been unwell and need to recover without any hassle. My first broadband contract is ending soon, and the price will increase from £24 to £54 per month. I can't negotiate, but I've explored options with VM and other providers. I'd like to su...
Is there a way to remove the free movie channels without calling customer services? You can upgrade in my account but can you down grade?
