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Forum Posts

Ebilling

I am struggling to get ebilling onto my account. Tried everything,! Still being charged for paper bills g. Please can someone help me???Kind regardsDavid Tranter 

davet62 by Joining in
  • 64 Views
  • 1 replies
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Unable to Register to MyVirginMedia

Hi, so when I first ordered my broadband (in September), I made a mistake in my email address while registering. I called Virgin Media and the problem was rectified as they corrected my email. However, I assume that they corrected it after the welcom...

dhafiy by Joining in
  • 67 Views
  • 1 replies
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Resolved! Final Bill!?

Hi,I gave notice of cancellation to VirginMedia on 26th April. My services are due to stop on the 26th May.Before I log a formal complaint can someone tell me why Virginmedia have just sent me a bill for £107 covering the period 30 May to 29 June ple...

thebands by Dialled in
  • 3830 Views
  • 22 replies
  • 1 kudos

Resolved! Bill credit after leaving VM

I have left VM start of May. I returned all Kit and have acknowledgement of this. I was told I am owed £15 credit and have a bill 9 May that reflects that. I still don't have that £15 credited to me. For me this is the last final insult from VM after...

Ayesha11 by Tuning in
  • 3761 Views
  • 10 replies
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Cheque Received

Recently moved home and closed my broadband account, have now received an unexpected cheque for £141 attached to a letter, unsure whether it looks entirely legit, however what would someone gain from sending a cheque?!I understood my account was a ni...

Alex0901 by Joining in
  • 100 Views
  • 2 replies
  • 0 kudos

NO HISENSE FREE TV RECEIVED

Hi,I took out a new contract with the free hisense tv. Received an email stating my contract comes with a free gift and to expect it within 42 days of activation.  It's been double that and no free gift or any communication regarding a delay.This is ...

Jaybhav1 by Joining in
  • 95 Views
  • 1 replies
  • 0 kudos

21 random On Demand charges.

Between 7th October up until the 17th October I have been charged for 21 on demand purchases all consisting of £6.99 and £7.49 charges. I have not made these purchases and my STB is showing no purchases. I have contacted live chat and they are unable...

Resolved! Contract Renewal Frustration

Contract Renewal was due 13 Oct. Renewed online on 09 Oct and received email. Received further email on 21 Oct thanking me for making changes and confirming the new discounted monthly payment. Since had the standard monthly billing email with a non-d...

NewSteve by Joining in
  • 1010 Views
  • 2 replies
  • 0 kudos
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