Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNew contract not showing in my account My contract was coming to an end so I renewed with a deal that was offered to me on the app. This was on the 15th September, and I received 3 emails confirming the change (one with the order summary,...SolvedTrouble renewing contract 🤔 I renewed (well at least I thought I had) my contract 5 days ago online (and got a 'thanks for staying with us' message and even printed my new contract off), but still keep getting a message saying ...Is the sales guy that knocked on my door legit? A very nice sales guy knocked on my door. He had a Virgin jacket on and a tablet and shared that Virgin have recently updated the service in the area and was discussing switching to VM. Seemed too go...Difficulty Activating Netflix Service I am experiencing ongoing difficulties activating my Netflix account, which is included as part of my package. When I access the entertainment section, the message reads: Please wait whilst we’re a...Unable to activate Netflix I’ve recently switched from Sky to Virgin Media and my package includes Netflix. I already had a Netflix account through Sky and was hoping to link this account to my VM account. I have had no acti...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Change banking details I would like to change my banking details however I still have issues with my online account. Is there another way I could change my bank details? Ken Green Secondary email account locked Hello, I got some invaluable help in this forum about 4 years ago so I am hoping that a VM agent will see my post as I am at the end of my tether! One of my secondary email account got locked on 9th...Renewal of contract Our contract was due for renewal, but the new price is far too expensive, we are now due to leave in a couple of days. Previously we have always received a better deal but it would appear not to be t...£5 charge for 360 box? I just noticed in my package in my app it says extra services - £5 a month for 360 box. I only have the one main box no additional ones. Confused!
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