Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsContract Renewal Issues I renewed my contract via the website on the 3rd October for 18 months, have all the "Thank you for choosing Virgin" emails stating I've renewed my contract and what my new bill should be, but I've j...get strange result from 'forgotten email address' I just signed a broadband-only contract with VM after an absence of some years. Among the tsunami of emails I have received is one inviting me to sign-in to 'My Virgin Media' account (or register for...Complaint Handling I raised a complaint as I was offered a deal via the app that wasn’t honoured despite receiving a confirmation email with my updated package acknowledged. The complaint has been handed off three tim...Having issue accessing Account Number and Area Reference Code Hi, I was trying to set up by VM id and connect it with my VM account but i dont know my VM account number nor the Area reference code. I havent received a welcome email, or any other information. C...Can't access my virgin media account or email. This has been an ongoing issue for months. Everytime I try to sign in or even register I get the message saying. This Virgin Media email address isn’t valid. I have phoned up support twice who were n...Netflix included I have had tv and internet installed yesterday and my package includes Netflix standard with adds is included. How can I activate this please. Existing customer, how do I get free Netflix? I’ve only just become aware of this but how do I activate this? I’ve got an appropriate bundle but trying to join Netflix is asking me for payment. Please don’t say I have to call! Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedNtlworld email hacked Both my wife and I have had our email accounts hacked and cannot access them because the hacker has changed the password reset emails. They are ntlworld.com email addresses. I have tried to raise thi...VPN Just thought I would let fellow customers knows if your having problems connecting to vm-connect please check if you have van and if so please turn it off and you should be able to get back online ho...
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