Managing Your Account - Cable
Please remember to keep your personal information private
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

DEF01 - Cannot register for online account

Cannot register for an online account, been through the whatsapp chat several times and have been ignored everytime. Reference removed Cleared all cache, cookies, tried all the links provided, tried registering through app, tried different browser, n...

28028 by Just joined
  • 3 replies
  • 0 kudos

Resolved! Hub 3

Am I right in think if I move from a V3 hub to a V5 one, I do not have to return the old V3 hub and power supply to VirginMedia, I just have to properly recycle it?

Homeless & need help!!!

HiDue to our landlord selling up my family have been evicted and been put into temporary accommodation. The wait for housing is well, how long is a piece of string! So we are not using or going to use anytime soon our broadband. I have been on hold o...

pinkkppl by Joining in
  • 1 replies
  • 0 kudos

Bigger Bundle - Maxit TV removed?

Hi there, I was trying to take advantage of the offer included in the picture but for some reason they won't let me access it? There was no date as to when this offer expired and they have now changed Maxit TV to Mega TV which means TNT sports has be...

Maxit Virgin.png
OkoJ by Joining in
  • 4 replies
  • 0 kudos


Why is it we can’t talk to any body at Virgin . I have been charged for Netflix but I already paid this privately and it’s cheaper than Virgin. I want them to take this off my account.!