Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsMoving house and contract issues Hi, I have a broadband-only contract. I recently moved house, making no other changes, however have noticed that my contract appears to have been renewed and extended for another 18 months? I didn’...Returned Equipment I had a fault on 4th September and on a phone call to customer service they arranged to send replacement kit.Very shortly afterwards the problem was resolved and I called back to cancel the order , I...VAT invoices Hello I would like to have VAT invoices, please? Unable to contact customer service to request them. Also, unable to find VAT bills in my VM account. Could someone help, please? Maria How to re-activate debit card automated payment method linked on the account? I have a debit card linked to the account... It's since been de-activated because i had in-sufficient funds once, but i've sinced added more funds to it therefore i want to re-activate the debit card...Collections I cancelled my virgin account in August. I forgot to pay the final bill and so Virgin sent the debt to bpo collections. I have paid the amount owing to the collections company. When will it show on ...Still awaiting Virgin activation email Hi, Was promised an activation email to set up Netflix included in my tv plan. Waited the 24 hours checked junk email as well as inbox. Nothing. This is becoming a slight headache and never had this...Can’t find area code Hi I can’t find my area code, could you advise please HG3 Netflix activation I have just joined this forum and see that a number of people have experienced the same problem I am having. I recently took out a new contract which included Netflix but when I set it up Netflix w...Contract renewal and router Hi My existing package is due to expire in early November. After customer services contacting me last Monday I agreed a revised package with broadband boost and a new router as my existing one is 8...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...Solved
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