Hi everyone. I rang virgin today to cancel my contract which ends on 2nd January. They’re trying to increase to £57 a month for 200mb of broadband, didn’t seem interested in keeping me when I told them to cancel then. Wondering if I will receive a ca...
Hello our package includes a Netflix subscription but we never received any info about how to activate it. When I contacted the online help chat I was told to activate Netflix in the 'Netflix section' of the members area - which doesn't seem to exist...
HI I called on 13 November and give 30 days notice my service should be disconnected on 13 December I got text message confirming that im leaving on 13 december my final bill was 19.32£ then on 12 of December got another text leaving us on sat 13 Jan...
Hi,I have recently become a customer and would like to create a virgin media account.My documentation has no area code in it.Could you please advise how to find it?My postcode is DE72Many thanksNotter
I would like to complain about an very aggressive and abusive virgin media van driver. cant see where to start the complaint.Karl
bardar Joining in Saturday on sunday the 12th nov i agreed a new deal with vm with a set price for 18 months, i was told i would get a new hub delivered on the 15th but no joy, waited until the 17th then called to ask what the delay was.i was told t...
first time since been with virgin media .... not happy at all I missed a payment last month so after speaking to CS they gave me an extension to the day I can pay TODAY promised my services would not be suspended aslong as I paid on this day I assume...
I tried to add skysports to my package a few months ago and ever since I've had issues upon issues. When I tried to add skysports my bill went up but I didn't receive the new channels. I contacted the virgin media messaging service and was told to si...
I had a missed call from [REMOVED]. I rang back and it was a Scottish based call centre. They asked for my name as the number connects instantly so there is no pre-recorded message. Not sure if this is a scam call or not. I do know VM do have a Scott...
i spoke to your team members twice on the phone. but they cut twice my phone line. now who will solve my problem . where to go citizen advice bureau to solve my problem. because your team cut down my phone line again and again. when i asked them...
