Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsUpgrade Option never works on app or online. I’ve been a virgin media customer for quite a few months now, I’ve been told by few people I know that they get offers online from time to time however mines never worked! Not even on Black Fridays e...Responding to a VM letter Hi, Please can someone advise me where I can respond to a VM letter I have received "Just keeping you in the loop" which details the upcoming changes to my existing account. Unfortunately they have ...linking virgin media account to virgin media O2 ID account Hi all - hoping posting here can shed some light on this whole process. I am a new customer with virgin media, and have just been sent all the emails through with my contract etc. on the email addres...Confused Ive been with virgin for 2 years after they installed there cables into our block of apartments but why did they install the old cable and not the new cable with pure fibre it just seems a waste? I a...Waiting for the refund cheque for 4 months I am very disappointed with Virgin, as they have failed to refund me for four months, giving me unreasonable excuses. I haven't used Virgin Media's service since I had to move out of my apartment in...App Sign in I can no longer sign in to the App nor on the VM Web.. I have tried all the basic options to fix & also followed the all advanced options offered but still the following problems. Enter Email Addr...How am I now supposed to access to my other VM mailboxes? The way this VM O2 ID authentication change has been handled is disgraceful. They appear to have rolled it out without any prior testing. Just like Elon's "move fast & break things" approach, this ha...[Solution] to VM linking problem This worked for me. Go to Bing Search (yes, it has to be Bing), and search for 'Virgin Media Register', and look for the first non sponsored result, which should be titled 'Register My Virgin Medi...cannot log in HI all. I don't go live with Virgin Broadband for 2 weeks yet and I can't log in to my account because of this o2 thing which I don't understand as I have never had an o2 account. The help page on t...Unwanted sales calls I seem to have been getting a few sales calls lately from Virgin, on a couple of different numbers. I am happy to receive emails, but don't want to be hassled by phone calls. I haven't ticked the m...
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