Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsUnable to Switch to Ebilling via app or online being charged Hi, I recently changed my VM contract and all seemed fine with my first bill but noticed £1,75 charge for a paper statement which I have now received. I was on e-Billing previously and never reques..."it appears that some information that we need to process your order was missing." Hi, I got the below email this morning from VirginMediaWebsales@virginmedia.co.uk, do not call this included number . ----------- Hi there, Thanks for contacting Virgin Media about gettin...Subscribing without password When I started with VM I went into the settings and selected PIN necessary for payments (presuming that anybody (wife) could not mistakenly sybscribe to something). I now discover that option does n...What a terrible mess- hacked email About 3 nights ago I started getting strange emails on my very old ntlworld email service and wondered if there may be an issue. I decided as a precaution I would change the password and this is wh...Can’t log in to Virgin&O2 account Hi have had a frustrating time trying to get someone to speak to would seem the system is set to not let you speak to someone just text me links. When I try to log into to my account it won’t recogn...Back up - verity it's you Hi Just a quick question - went to sign into email it say's about adding an back up email? I am abit lost on whats happening i haven't done anything exit it - tried sign in accnt same thing does it...BPO letter Hi, I received a letter from a debt collection company called BPO saying I owe money to Virgin media. I've never used virgin media products nor do I have an account. So I am very confused. I can't g...i created a virgino2 account, but cant log in to my ntl mail as it says on the tin, says its sending an email to my gmail, but it doesnt tried it so may times not gettin nowhere :/ Auto compensation not received for full outage Long story short - had an outage that lasted 5 days. Auto compensation not applied. Been onto WhatsApp chat a few times to ask where my compensation is. Latest chat was on Monday and they raised a fo...TNT sports isnt in package I recently left sky to come over to virgin media with the promise of receiving both sky sports and tnt sports in my package. However I now find this in not the case! I apparently have to pay extra if...
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