Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNew Customer - No Account Number or Area Reference I have just signed up as a new customer for a broadband-only package that was meant to arrive yesterday (17th Nov). I thought I'd best check up on the order status by making an account but seem to b...UK RETENTIONS Hi, Can anyone tell me if there if a UK based call centre please? My contract is up on 20th October and I have tried to speak to various people both online (far, far too slow to respond) and by pho...Cancelling Before instalkation I agreed to an installation date for virgin wifi but forgot that my partner has an existing contract that we can just switch to our new property just wanted to ask where I should go or how to ca...Daily call from 08000528675 Nearly everyday I get a call from 08000528675. It is Virgin media. i have asked repeatedly to be removed and for the calls to stop. Every time they say they will remove me from the list. 2 d...Can't access account - verify by email What on earth is the virgin media O2 sign in verify yourself etc by email for it was fine as it was as if I don't have enough trouble trying to get my sons account sorted I can't even get into my own...Virgin media and 02 logins not working...! I've been trying to access my ntlworld email since friday and keep getting the below. That happens on all devices, different computers and phones and different browsers: I also tried to log in to my...Returning Virgin Media Kit I have been asked to return my virgin media kit but did not receive the packaging. I then ordered another set of packaging which arrived yesterday so I posted the kit yesterday. In the mean time I re...Schrödinger's Retention Offer Long story short: We signed up to VM in March (new FTTP rollout). Installed April. No issues. Gig1. Visit today from Youfibre rep offering us a good deal and to pay off our VM early termination ...(no subject) Exactly the same issue here. It has been escalated to a manger and she said this will be sorted, but still no progress... Linking accounts. Out of the blue despite being a Virgin Media customer since 2011 Upon trying to log into my email as normal I was presented with the VM/O2 Log in screen without prior notification and no knowledge th...
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