Managing Your Account - Cable
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Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
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Resolved! Billing issues

Hey, So out of nowhere my bill became £55 from £28 as my 18 month discounted contract ended they said.. I don’t recall being told this would happen when I signed up for the package but anyway. I attempted to get it discounted as for £55 the WiFi does...


My bill use to be 25 pound for broadband and phone line with out asking me it gone up 54 pound last month I cant afford need to cancell 

Moved house - 18 month contract restarted

Hi everyone,My 18 month minimum period written in my contract has changed since I moved house in Nov 2022. The original end date used to be 18th April 2023 and since moving it changed to 11th May 2024. I did not change my package, I'm still using the...

Aklamio referral payment

Is there any way to actually receive the Aklamio payment for referral?I signed up in April with my Dad as the reference. We both had confirmation emails from Aklamio. Aklamio then updated to pending and it has been pending ever since. We have both co...