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Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 27 replies
  • 7 kudos

Delayed installation

Hi ,I was wondering if anyone can help with a delayed installation date,I was supposed to be set up in new address on the 20th of January, I am still waiting,keep getting new date and then they email a few days before to say they have to reschedule, ...

Virgin Media Price Increase

HiGot a letter saying my internet is going up by £7.00 a month from 1st May 2023, I currently only pay £20.00 a month, I thought it was going up by 13.8% which is £2.76.Iam under contract with virgin untill 25th April this a mistake or is eve...

StevePF by Tuning in
  • 2 replies
  • 0 kudos

Mates rates

So just a quick question I have a virgin media broadband package m250 I think it’s called also have a sim only out of contract unlimited everything and also have a o2 contract phone unlimited my friend has just started his new job with...

Moving house

I did the virgin chat last night to let them know of my house move. Taking existing services with me, no changes.I’ve received a new contract with a new term of 18 months on it, even though I haven’t changed anything. My term is due to run out in Oct...

Tax Invoices

Hello. We need to attain Tax Invoices for the services received to date and going forward. I was unable to find any method to get these online.

Price increase email- virgin not honouring?

Hello,I received an email on 28th February, I assume most people did.This email was about the next price increase, changing of hotspots and how bills will be increased from 2024.At the end of this email it says “What are my options nowWe understand t...

msap by Joining in
  • 2 replies
  • 0 kudos