Received an email today saying my VM contract expired on (date) and if I renew I can get a 20% discount but I assumed the email was spam because - 1) the domain was virginmedia.co.uk rather than .com, and2) I received an email in Nov saying that when...
Hi,I recently signed up for home broadband. The service is installed and working fineI’m trying to set up my online account. I received a link to complete setup, but the link expired. It gives an option to send a new verification link, but clicking t...
HiVirgin media customer for 6 years. I requested cancellation of my broadband service on 24/11/23 after zero clarity from agents on what would happen when I moved house if VM wasn't available in the area. Numerous other issues, but pointless to go in...
Don't know password, old email address set up but don't have access to it anymore. They need a new remote control. But when rang 150 it says to do it online.
My contract expires on 1/2/24. My bill keeps indicating that the promotional offer is saving me £53.50 per month. However the contract info says that from 2/2/24 the price will rise to £104. What am I missing here? I'm currently paying £72 pm for Fib...
Been with virgin for 6 years now. How often should the TV box/device be replaced?
This is a random question, but my pay monthly with vodafone is coming to an end in April, and I will switch (just need sim only)I already have volt benefits activated and my mrs already got a volt boost when she took out 02 pay monthly.If I take out ...
I've just seen my bill and there is a charge of £7.49 for use of adult channels. I don't think this is right as the channel (983) is listed as included with Maxit TV. When the pin was entered it mentioned a night pass being purchased but assumed this...
Hello, Iam also in the same boat after moving house with Virgin Media. Arranged for the same package that we were using at our old house to be transferred to our new address. Service worked at the new property when it was supposed to do. Only to find...
In November I had a contract renewal offer come through via email. I signed up for this and accepted the 18 months at the new price. I received the contract via email, however this new contract price has not started yet.Will the new contract start on...
