Where to start...?Should I start with Virgin's insane price rises over the last few years?Or maybe the endlessly dropping internet connection?Or perhaps the unclear info of the website regarding changing one's TV package?Or how about the absolute far...
I entered into an 18 month contract in July. I then added Sky Sports. I have now noticed that my monthly charges are going to increase by £100 in October. When I finally got through to someone on WhatsApp I was told that this should have been explain...
Been a customer of Virgin since May last year and have been waiting to hear of any increase to my contract, I check my online account and email regularly and definitely not heard yet. Are people still waiting to hear from them?
Hi, omg i wish i had come on here months ago now!I've been sold down the river too, I received the same offer by direct email from email@em.virginmedia.com on 22/02/23 stating "Open Me For 12 Months of Fee Sky Cinema, *********(my name)".I accepted t...
Cancel ad-on with 30 days notice no change of contract. Cancel ad-on which benefits from discount, does this effect a new contract?
Hi, I signed up to a new contract two weeks ago and I got the email with the link to activate my Netflix account. However, when I click on this link it comes up with an error 'Sorry, something’s gone wrong! We’re having some technical issues. Please ...
I have 2 contracts appeared in my account after negotiating a new deal, it took over a day to get through to anyone last time so I don't want to deal with "live" chat, probably better calling it dead chat
I was promised my free gift 28 days after my package activation, Still no sign or email. Not happy at all, anyone shed some light on this before a ditch them for good?.
Good morning guys, I’ve tried to get through to the online chat for the past two nights but after waiting over an hour on both occasions have but cut off at 8pm.I’ve been a customer for several years now and always had some sort of benefit on my acco...
I am hoping a virgin admin, will be able to look into my account and explain the strange billing on my contract, i spent 5 + hours on the phone yesterday receiving different answers from all agents
