Managing Your Account - Cable
Please remember to keep your personal information private
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 38 replies
  • 7 kudos

Billing is wrong

I joined Virgin with broadband on agreed at £26 a month. I left Sky and wanted Virgin Tv. Engineer came and it couldn’t be installed. Cancelled straight away and ordered Stream. Despite hours on chat and 3 phone calls my September bill is still wrong...

Access to account

Hello VirginI cant get access to my account. it was working when I signed up with you but now it does not work. I am planing to relocate and will need to relocate my equipment as well. And I cant do this because your system just does not work. way to...

Resolved! Appointment

Good morning allis there a charge if you make an call out / appointment and fail to be there without advising you ?

JayJay13 by Joining in
  • 4 replies
  • 0 kudos