Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussionsincorrect termination / disconnection My services, Broadband, tv and phone have been incorrectly terminated as part of a gone away process that I did not initiate. I have spoken to a customer service team member who has advised me that...Sonos Soundbar give away Hello, I’ve recently seen articles online mentioning that Virgin has been offering free Sonos soundbars to new customers. As someone who has been with Virgin for 29 years and has just renewed my co...UK RETENTIONS Hi, Can anyone tell me if there if a UK based call centre please? My contract is up on 20th October and I have tried to speak to various people both online (far, far too slow to respond) and by pho...Can't Renew Contract When I click on any offer link in any promotional email from Virgin, I get this message: "Sorry, You are not eligible for this particular offer" I have had this since I joined VM 2 years ago. Now t...Broken account. My Virgin Media account is broken; it does not let me make any changes. I have tried the website, app, a different browser. It makes no difference. Anytime I try to make a change, it says "Sorry! Y...How do I get my account number- no record of it Don’t know my account number TNT Sports price I've just been quoted £25 extra to subscribe to TNT Sports. I thought it was only £18? Have I been given the incorrect pricing information or is that the new, much higher price? Need to update my payment card I need to update my payment card as the old one is about to expire. But, I cannot get through on the phone, app or website to do it. Each and every single one is just saying oops there's a problem ...Error 403 when trying to log in to virgin media I've been trying to access my emails since Friday, when it last let me log in. Tried on my ASUS laptop running windows and my android. Tried web browsers Opera, MS Edge, and Google Chrome. Pop ups ...Login issues I'm trying to login into my account but all i'm getting is: Sorry, we can't sign you in just now Don't worry, it's just a quick pause to help keep your account safe. Instead: Use a device you've...
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