My intro offer of £18 is going up to £39 later this month. I have therefore decided to move to NOW broadband which is £23 per month. The new contract starts on 24th January. My question is, how do I cancel Virgin and will my stream box work with NOW?
Called in at the Virgin O2 shop and asked about setting up a new account because I could not register a account when it asked for a password it would not accept anything, even they said they have tried and it don't work so how can a customer set up a...
Hi my brown box is damaged outside. We think it maybe storm damage or vandalism. Who do we contact to repair it as The internet is regularly dropping out.
My contract was due to expire on 12/1/24. Contacted as soon as I rec'd a renewal letter in Nov but told VM couldn't quote until 12/12/23. Duly rang on that day; reluctantly agreed a revised contract, 30% increase, andtold that the new price would not...
Hello,I called and asked/agreed to cancel all services from Virgin Media as I have now signed up with Sky.Today I received an email from VM with details of my new package and monthly price!!??I have seen previous posts complaining of similar treatmen...
Hey there was a fault in the area which has now been sorted. But we still had WiFi issues. Booked and engineer and they are due tomorrow morning. WiFi has now come back on and can not cancel appointment on app or anything please help get this cancell...
I won 2 months free Sky Sports in your recent competition: https://community.virginmedia.com/t5/Digital-life/You-could-be-a-Christmas-winner/ba-p/5455595When I tried to claim the prize, I got an error message. I have been on chat since 8.50pm last ni...
 I honestly don't understand how you're supposed to escape this scam company, my price went up 2.5X and I cannot cancel!! I've sat on the phone for ages with no luck and then after nearly an hour on the chat they just stop responding, not even tellin...
Sorted / renewed my contract in November for 18 months, then today I get a letter saying VM have been try ing to get in touch via email about my expired contract, (they have not and nothing in junk mail either) they also say I am paying £131.50 a mon...
