Recent DiscussionsEnd of contract Well I must ask am I the only one in the country that retentions haven't contacted? Gave my notice 3 weeks ago due to daft renewal prices, when I did it the colleague said 'you may get call from out...Can't get passed the password stage to set up Anyone got a solution to the setting up an account I can't get passed the password stage it keeps saying "request in progress" and won't advance? I've tried several different passwords and things not...new contract issues - customer support not helping New client with Virgin media. Not even started the service and already having issues getting the details right. I got signed in for a contract by an agent, later that day I got the contract. Massiv...Solvedcustomer service complaint. Can someone please give me the virgin media customer service email address so I can make a complaint? Been on the phone trying to get help with a charge that showed on my bill, Very very long waiting...SolvedHub 5 I have been a 1gig customer for over 2 years and have just signed up for another 18 months, even though it said I would be getting a new Hub 5, yet I have not be contacted about receiving a new hub. ...Customer service phone number How do I speak to customer service without wasting hours on bots re running app checks on service Constant calls from 0800 052 8675 Hi, I have been getting frequent calls recently from VM (0800 052 8675). When I did manage to answer one, I wasn't able to understand properly what the call was about -due to a combination of my p...SolvedDebit card charged Hi, I’m hoping someone might be able to help me. Despite my services being cancelled, and assurances that I didn’t have any outstanding payments to make, both on here, by email, and via customer serv...Contract renewal call us email Hi I've had the same email (Re: challenger rapid testlab) a few others have had requesting a call to provide missing details in order to complete a contract renewal. I can't get through to anyone ...EMail password not working This morning I had to change the password for my My Virgin Media account due to new password rules. I can now log in to My Virgin Media and web email but the email apps on my phone and PC are both fa...
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