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Forum Posts

Credit on my account repayment

I have a large credit on my VM account which I would like to get back. I am still in contract and have no wish to terminate but I would like the credit returned to my bank account.I do not wish to wait until the end of the contract to get my money re...

Bezzaman by Tuning in
  • 1 replies
  • 0 kudos

Resolved! Contract

I have had a look at a new contract offer this morning on the app  did not take up the offer and now Virgin have sent me a new 18 months contract by email , I did not continue with the offer when I looked at the offer so why have I been sent a new co...

Grez77 by On our wavelength
  • 2 replies
  • 0 kudos


I downgraded my service today. Cancelled my TV and only now will have broadband. I am going to free-view. Usually when you leave VM, you have to send your TiVo box back but I haven’t left. Will I keep my box but only receive free-view channels?I know...

New phobe line con

Just spent nearly 45 minutes on the phone trying to remove my home phone line as per the email received on the back of the change to fibre landline only to be told that it going to cost me double what I am paying now because you can only cancel if yo...