I was out of contract with Virgin, so when they proposed to increase my monthly payment, I decided to move to Talk Talk. There was a gap of several weeks between the changeover, but then I discovered that Talk Talk didn't have fibre to the premises, ...
I signed up by phone and have received the following:Working WiFi hub,Pre contract documentsConformation of direct debit. I have not received a welcome email so that I can log in and manage my account. Any help would be appreciated
Hi (I'm not the only one with this issue!)I received an offer to recontract via email. Having signed up I received the contract information and the confirmation it would go live within 14 days but on the next bill nothing had changed. By chance I the...
Can someone help me and explain what to do?My contact with Virgin media expired at 05/11/2023I contacted them through webchat at 21/11/2023 to cancel my broadband as I'm not that crazy to pay £69 for Internet.Got confirmation from an agent that my co...
I'm in middle of my contract I'm considering adding a channel i want access too. If I subscribe to it, does it extend the contract end date or will it end when the existing contract ends?
LATEST FARCE TO ADD £9.60 TO MY BILL FOR A CALL MADE TO THE 0345 NUMBER AT THE REQUEST OF VM TO INSTALL 360BOX FREE OF ALL CHARGES..Mod team Please look at this and see how many errors have been made by vm with six months of the contr act goneUmp1 ....
I have an open complaint C-2012231476 & I've been offered a resolution, a credit to my account that isn't sufficient. It says to respond to let them know if I accept or decline the offer. However if I don't respond within 28 days, it'll be considered...
Hi this seems to be a recurring problem. I put in a contract renewal online and received an order confirmation on the 24th December with an estimated activation date of the 27th, after the usual pre-contract documents which I was happy with. I have j...
Hi folks I received an email to renew my current contract for a small increase!!!! As mentioned not having to shop around.However, on closer inspection the small increase works out at 40% rise……Hows a 40% increase small??? I have nearly 3 months left...
On the 2nd December I paid 81.28. Yesterday I had a look at my latest bill and VM is now asking me for 154.69. No way.There have been other times I have been completely confused by the billing and worry that I'm being overcharged.This is the reason I...
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