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Forum Posts

Has Anyone Renegotiated Twice?

About 18 months ago, I cancelled my contract as the prices were going up. A few days later, the calls started. First from India or wherever and then the more times I said "no" eventually to the UK where someone offered me a very good deal.Recently, t...

cavebt by Joining in
  • 660 Views
  • 1 replies
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Netflix Hacked

Hi,My Netflix account email has been changed by a hacker and I can`t change it back as my original one associated with my account is no longer recognized.I have spoken to Netflix and because Netflix is part of my Virgin package they have advised me t...

PaulP5402 by On our wavelength
  • 929 Views
  • 1 replies
  • 1 kudos

Contract renewal

I have just ‘grabbed’ my new contract that has been offered to me in my acccount and received all the details and I have agreed and accepted the conditions but later when I go into my account it says ‘Time to renew’ I have tried ringing but no option...

SM101 by Joining in
  • 421 Views
  • 3 replies
  • 0 kudos

Recontract email - why?

I got an email last week and again today stating - "Don’t forget, your Virgin Media contract’s coming to an end soon. Renew today and keep the same superfast speeds, Virgin Media benefits, and O2 perks with our online exclusive offer – and get peace ...

Retrieving previous WhatsApp offer

I'm out of contact so my price has jumped up quite a bit. I've spent many many hours over the last few days conversing with the renewals people on WhatsApp.  Some of these conversations have taken a long time and I've needed to do things meanwhile an...

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