Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsCable Pull failed dates I am now up to Virgin's 7th attempt to provide me their service and 3 months in. Any suggestions on how I can escalate this?! Unable to install virginmedia on Iphone Morning all wondering if anybody could help, and if so, explain in layman's terms thanks. Upto a couple of days ago, I had a virgin mail account on my Iphone. Tried to get in it on Friday, would no...Virgin Media account access changes Hi Guys, Does anybody now have issues logging into their Virgin Media accounts to view emails, bills etc. The ability to amend/updated your logging-in password has now disappeared - as a consequenc...Trying to sign in to view bills but get the Thanks For Your Order page Have been connected for the past few days but when I sign in to view my account info and bills it appears briefly then switchs to the Thanks For Your Order Welcome to Virgin Media page. I've tried 2 ...Disconnected after accepting online renewal, now struggling to get the original offer honoured Virgin Media disconnected me earlier this week after abysmally failing to process my online contract renewal. I have since been reconnected, but getting customer service to honour the original renewa...Moving house and contract issues Hi, I have a broadband-only contract. I recently moved house, making no other changes, however have noticed that my contract appears to have been renewed and extended for another 18 months? I didn’...Returned Equipment I had a fault on 4th September and on a phone call to customer service they arranged to send replacement kit.Very shortly afterwards the problem was resolved and I called back to cancel the order , I...VAT invoices Hello I would like to have VAT invoices, please? Unable to contact customer service to request them. Also, unable to find VAT bills in my VM account. Could someone help, please? Maria How to re-activate debit card automated payment method linked on the account? I have a debit card linked to the account... It's since been de-activated because i had in-sufficient funds once, but i've sinced added more funds to it therefore i want to re-activate the debit card...Collections I cancelled my virgin account in August. I forgot to pay the final bill and so Virgin sent the debt to bpo collections. I have paid the amount owing to the collections company. When will it show on ...
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