Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsCan't log into My VM - "Oops, looks like something's gone wrong on our side. Please try again" It's been three months since my broadband was set up but I still can't log into my virgin media account, no matter what computer, browser or mobile I use I get the error message "Oops, looks like som...Renewal difficulties Looking through the forums, it seems that people are having difficulties with renewals. Same here. I renewed for two years yesterday, got a confirmation via email but on my Virgin media it's showing ...I want to close my mother’s Virgin Media account I hold power of attorney for my mother. As she wasn’t able to set up her own account, either my sister-in-law or my sister completed the application process. In August this year my mother went into ...Another NetFlix concern... Hi Virgin, I'm another customer with free NetFlix concerns. I took out a new contract this morning and was told I would be getting free NetFlix as part of the package when I asked - the lady even ...Complaint refer a friend I was referred by my sister in March 2025. Having telephoned Virgin, completed a webchat and email to Reward partners Aklamio we remain rewardless!! Any advice please and Happy new year!! Netflix I have recently changed my package. The original package included Neflix Standard as an add-on. When I received my new contract it included Netflix Standard plus adverts. To continue with my advert...Missing £25 Just Eat voucher I was supposed to receive a £25 Just Eat voucher with my wifi in September. It is now January and I still have not received the voucher. I have checked my primary, junk and spam and there is nothing ...VM/O2 account locked My account has been locked since the 3rd December 2025, I have phoned O2 and VM several times, and still nothing has been sorted. Can someone help and get my account unlocked? It was VM that locked ...MVM/O2 issues! I have been trying to sign into MVM to pay my bill for the past few weeks now, however it won’t let me do so unless I merge both MVM and my O2 accounts. My O2 and VM emails are different so during ...Home Move - Virgin Media signed me up to a new contract without my consent Bit miffed as today I found out VM have signed me up to a new contract without my consent when I moved the existing service to a new house. I’ve been reading several similar threads on this website a...
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