Managing Your Account - Cable - Page 367

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

refund cheque is out of date

Hi. I was provided a refund following the cancelation of my Virgin Media broadband account. Unfourtunatly this has now expired. Could I arrange for another cheque to be sent out?Thanks,Rupert

Applied for cancellation but received a pre-contract doc without consent

My contract ends on 6th June 2023 and I already applied for a cancellation on 21st April 2023. I never requested for a new contract but I received an SMS and email stating a pre-contract summary. When I clicked on the SMS link to decline it, it says ...

Contract cancellation cancelled by Virgin - Losing will to live with it

Due to price increases and my contract coming to and end, I decided to leave in March 2023. I called Virgin Media and within thirty minutes had cancelled my contract. I shortly received an email stating that Virgin were sorry to see me leave and my...

Area Reference code

Hi, I've rang virgin media helpline to obtain my area reference code which proved to be utterly useless as I cannot verify my details until I've registered online.To do this I need my area reference code for BL1 (Bolton) Please can someone help me on...

Resolved! How to cancel

I am signed up to virgin, but I am no longer at the property this is linked to. I had to leave do to personal reasons! I am still paying the the bill for this but I need this to stop: I am not willing to let a violent man sit and watch and use someth...

Landline update

I am currently tied into an 18 month contract which expires on January 19th 2024. I have a landline as part of my package which includes Max TV, Broadband (256M) and a landline. I do not use or wish to use a landline so am I able to cancel that optio...

My bill is wrong

I received an email telling me:A file was attached with full details.Email was on 21st March. This charge was for six months from March 21st with no new contract which ends in September.The bill for April was indeed £49.20.You have now emailed me tel...

Password not working

Can someone help with a way to contact a real software engineer that understands networking please? While reading emails yesterday I had an email saying I had successfully changed my password when I had not changed anything and both Outlook and Micro...

Dazn Subscription

I paid for the dazn 19.99 subscription through Virgin to watch the Anthony joshua V Franklin but i've been getting charged each month since then?

Contract price increase

Hi everyone, I know that this post is very similar to many others, but I thought I'd add my two cents; my contract went up from £23 - £30. I appreciate that many of you pay more but I only get broadband through Virgin and it's still a 30% increase. S...

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