Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsContract Renewal Issues I renewed my contract via the website on the 3rd October for 18 months, have all the "Thank you for choosing Virgin" emails stating I've renewed my contract and what my new bill should be, but I've j...Account number I can’t seem to find my virgin account number anywhere that the o2 would accept to link accounts, currently paying 2 bills which I don’t think I should be. Need some help Where do I start I received my virgin media Internet today, shortly after setting it up I tried to access my account, I then got an error saying Oops, looks like something's gone wrong on our sid...Virgin Media 02ID Have got in a bit of a muddle! Tried to log into account and was asked to confirm email etc - I have two that I use. In the end I verified both as got totally confused. The one I can access the acc...Virgin **bleep** up, Help spent 2 hrs on phone Hi, I've just signed a new 24 month contract with an O2 sim included I'm hoping someone from Virgin will read this as to be honest I've been on the phone for 2hrs with o2 to migrate my old number ...Can't access account settings I had my service installed yesterday and everything works fine except I can’t access Account Settings. The page won’t load and shows: “Oops, looks like something's gone wrong on our side. Please try ...Chat team started a new 2 year contract without telling me. Hello, I'm Kirsty I hope I can get help here as chat team are unreliable. I've spoke with the chat team a few times in last week or so because they added 2 years on my contract date after I moved ho...Can't access account. I had my service installed yesterday and everything works fine except I can’t access my account settings. This error comes up on any platform. I've tried the mobile app and both desktop chrome/firefo...Netflix included I have had tv and internet installed yesterday and my package includes Netflix standard with adds is included. How can I activate this please. 3 X SuperHub 3? Extra devices? I only have one Super Hub 3. Where are the others?
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