Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNO TRUST: due to poorly managed contract billing I switched from Talk Talk copper landline to virgin fibre to the home connection and the first bill is based on the wrong contract value. All of the introduction discounts and all of the offers that...Complaints ignored I am due a credit of £45.24 after VM finally resolved my original complaint after implementing the ombudsman ruling. https://community.virginmedia.com/discussions/ManageAccountCable/removing-sky-sp...Free TV offer So we waited the 55 days for the free tv as part of the volt package….. Didn’t hear anything so contacted them and it was escalated and we were informed to expect to hear back in 72 hours, Nope, no...Hacked Netflix account Hi looking for any advice? I’d reported on 21/11/25 to VM that my Netflix account appeared to hacked, which has resulted in being unable to access any Netflix service. Does any body know how long ...SolvedAccessing account On 5th November I used chat to change my main contact email address as all virgin emails were no longer accessible.Since then I've had no updates or notifications,other than to say my Virgin Media O2...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedCancelling order I ordered boardband and TV in mid December. So far the support has been rubbish. I had 5 calls from people wanting to help me purchase even though I already have. I had no confirmation and when I ca...Incorrect email Have had a nightmare lately with the hub and cam connect as part of the reset I had to sign in using the virgin o2 set up? Once again it is asking me to link my accounts however it shows a partial H...Paid bill not showing as paid on my virgin media My bill was issued 17 December, I paid on 20 December via quick pay and received a payment confirmation and receipt of payment number from virgin media but it’s still showing on my account as if it’s...TNT misery So I signed up for a TNT sports Black Friday deal advertised in my VM App. The deal was £5 a month for the first three months then £25 thereafter. I quickly received an email confirming the sign up a...
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