This is driving me mad. I want to make some changes to my package. All the "change my package" links just report "something went wrong". I tried the messaging service but, after working out the QR code takes you to WhatsApp, so setting that up, it ju...
I’ve been charged twice this month for Netflix when I’ve always had Netflix so why have I been charged
what’s the area reference code for bs16
Hi VM,In my returns email, the HUB5 serial is correct but the Stream device serial is not and is different.Can we rectify this via a PM?Thanks
Hi everyoneI'm moving to Turkey and I still have ongoing broadband with virgin media. Do I have to pay the rest of the contract or will they end it as I'm moving abroad?Thank you
Hi i have received an email from Virgin media today stating they would be coming to collect my Hub after my upgrade last month. I did not organise this and was surprised to see that on the day they were proposing to come calling they have contacted m...
As seen with other posts I need to update my contact number but web site and app won’t save this , any help please ?
I joined Virgin about 4 months ago and was referred by someone else. We were both promised a 50.00 referral reward but I haven’t received anything. I’m in the uk and get no answer on this from my emails to Virgin, does anyone know what my next step s...
HelloAre you able to assist with setting up e-billing for my mum ? I have recently cancelled my vm services now and my mum has taken up a contract with vm from the 14th March 2024.I have tried to set up a My Virgin Media & TV on the go using her ac...
I have the same problem. Virgin Media are refusing to acknowledge they have a security issue with how these Netflix accounts are set up.
