Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussionsarea reference Hello, I am a new customer and I am trying to register for My Virgin Media App. I have my account number, but I don't have my area reference code. Please can you tell me the area reference code for...SolvedRe: How do I find my area reference? How to find area reference Contacting resolutions team Hello, Is there a way of contacting the resolutions team, I have an open complaint but the only contact details they are giving me is a phone number, my landline has been down along with my broadba...Online exclusive offer My contract was running out and as Virgin were unable to provide me with a decent offer I cancelled their services. Shortly after I received an online exclusive offer from Virgin at 10% discount. I a...New contract not set up My new contract hasn't been set up. I accepted it on 21 November and have the confirmation email, but I received my bill yesterday and to my surprise it was still based on my now expired old contract...Wrong account number on My VM App Hi, Everytime I login in to the My VM App it takes me to the wrong account number and I cant find a way to change it. Online contract renewal offer query So my contract is up for renewal and I logged on to the website and was greeted by an online offer for a newly priced package over two years that I was happy with. I agreed to the terms and received ...Unable to remove email from account Hello, My personal email address is bound to my mothers Virgin Media account - when trying to remove this online and after recieving the verification link I get an error along the lines of "This lin...Spam calls claiming to be virgin media. I’m being spammed multiple times today from a number 0800 052 8675 claiming to be virgin media. They call me by name and I keep telling them that I’m happy with what I have and I’m not interested in ...Cancellation clarification I'm moving over to a different provider for broadband and no longer going to have a phone or TV service. Initially followed advice on WhatsApp chat to do the OTS service, but now I'm getting conflic...
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