Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsEarly exit fee from BT which VM promised to Pay I left my BT contract early as the VM sales guy promised VM would refund the amount of the exit fee to me. Despite sending the proof of exit fee and following all his instructions, I haven't received...Schrödinger's Retention Offer Long story short: We signed up to VM in March (new FTTP rollout). Installed April. No issues. Gig1. Visit today from Youfibre rep offering us a good deal and to pay off our VM early termination ...DIsney+ Bundled with contract renewal Ive only got broadband and i only want broadband nothing else. I got an email offer to renew my broadband contract as it was ending in a few months so I renewed my contract and also chose the option...New Contract I recently objected to the huge increase in my monthly payment and was offered a different deal which provided incremental increases over two years which I accepted. I then received an email providin...Contract renewal options My broadband contract is due to end in a months time and I am looking to find what the options are as I am not prepared to pay double my existing monthly cost for broadband, no matter how fast it is....Tripping hazard cable on path I need to report a cable that has been left as a tripping hazard. First of all I'm not sure if this is a Virgin Media cable, but if it is how do I get it buried safely or rerouted? I can't believe ...Help regarding a section 21 Hi thank you for allowing me to join iv been served with a section 21 notice a virgin media want nilley £400 disconnection fee non of this is my fault or choice and I feel im being penalised i don't ...Access via Virgin Media app/ website I’m in an interesting situation. My wife has an android phone and can log in and use the VM app/ webpage. I have always been able to log in to the website account/ app/ virgin media go/ Virgin medi...Unable to log in to VM account Hi Firstly, not sure if this is related to the issue about creating single VM idea to log into the VM/O2 accounts.if it is, apologies as haven’t needed to access VM account for over a year. Gi...App says services not installed yet My virginmedia app says services not installed despite them being installed for years. It means I can't run diagnostic tests on my equipment each time it stops working properly. I've spent hours on t...
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