Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsBeen waiting over a month for my 360 package So I decided to upgrade all of my package a bit over a month ago. I got the remote control through my letterbox within a week of this but a month later I still have not received my box and router. I ...SolvedVirgin want to charge me double I'm currently paying £115 for broadband, unlimited phone and TV including sports and movies. My contract ends next month and Virgin are doubling the price to £219. I can get a virtually identical se...SolvedChallenger Rapid Testlab - Volt SIMS Email? Hi, I recently opted to leave virgin at the end of my contract due to price increases. however I received an offer on 27 August which I accepted online, I have volt benefits as I’ve more than on...No response from homemovers ! I was disconnected on 30/09/2025 I spoke to Virgin Media about the early disconnection fee. They said as I am moving to an area they cannot supply, I won't need to pay the EDF. I have sent them m...Identity Theft, Account Compromise & Virgin/O₂’s Failure to Act Posting this anonymously because my account is still compromised. I have been the victim of identity theft. My old email was hacked and the attacker managed to link a fraudulent backup email address...Netflix Hacked I’ve recently had my Netflix account hacked and tried to get it sorted with Virgin Customer Services as I paid the bill through Virginmedia. This was a nightmare so I’ve told them to just cancel the...Virgin not picking up a new build address but picks it up on the business page I had been with virgin from 2011 to 2024 when we eventually moved into our new build house. The virgin boxes and everything are already installed in this property, however when I wanted to switc...Account Number Hi, I have recently joined Virgin Media when moving into my new house however am unable to access areas such as My Virgin Media because I was never sent my account number via email or in a physical ...SolvedNetflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedDifferent account number, same email address. I signed up for broadband last Friday, but when I received the confirmation email, it was for the wrong address, long story short, the subscription had to be cancelled and a new one started. However,...
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