Really need some help with this netflix issue, i have been getting charged for the NETFLIX 15.99 since july ,i have raised several complaints and got nowhere .i have never used the streaming services from netflix via virgin as i pay dirrect to netf...
Hello, Sounds like this is a common problem, can’t understand why Virgin don’t sort it out. When I try to log in to My Virgin Media account on the App it logs me in to an old account that was cancelled, and not my new account. I have both the old and...
Hi I recently moved home and I previously had a contract (which was still active) where I was paying £41 monthly for M500 broadband. I received a new contract after the move showing an amount of £67.00 to pay, after specifically saying to the agent t...
Hi there,I am having trouble with my Virgin Media account. I set up the connection over the phone, but the information provided by the representative is not working. Additionally, the representative forgot to set up my memorable word, making it impos...
Hi All, Is it possible to cancel my contract if the install hasn't been completed? I keep getting messages saying "We need to do some extra essential work outside your property before we can get your broadband installed."I talked to customer services...
Spoiler When do I get the2nd £100 amazon voucher
Just renewed my tv and broadband on 16th Oct 2023. They assured me Netflix was included. I'm still paying £10.99 to Netflix AND now Virgin media are charging me £10.99 on my next bill! Waited over an hour last week to get through to a guy who assure...
Hi,In September my account was transferred from my wife being the main account to mine being the main one. Since then I could log in but could not see any of my bills.I raised that issue, but it was not resolved. Instead a few weeks ago both accounts...
I was on my virgin media accounts page, and there was a message saying there was a special offer from VM on my broadband deal. I clicked on it and read what the special offer was and decided it was not for me. I hit the back button on the web brows...
Literally virgin appear to be a scam. Signed up for black friday deal on my current package upgrading internet to M500 for 50% discount ( i am on volt so would put me on gig internet) good deal i thought... they sent me all the docs with my current p...
