Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsWeird cancellation call I've been with VM for over 20 years and am well used to the contract renewal merry-go-round. But this year's call was just odd - I've just rung them, through to 'thinking of leaving us' (UK call cent...Accepted Contract not being applied My contract is due to expire, so I renewed on a new contract. I have been sent contract documents with the new term and cost, but upon signing into my account I am not seeing the new contract applie...VM O2 App- Still Unable to Register Here is a simple question. How do I register for the new Virgin Media O2 app if I am no longer able to access the email address that I used with the old Virgin app? (Because of this, I am unable ...Multiple email address / account issue I have been with VM since the ntl days, with 3 of us on a family tariff for mobile since the Virgin Mobile days. The O2 switch went fine, with both my VM and O2 accounts associated with my ntlworld ...Constant calls from 0800 052 8675 Hi, I have been getting frequent calls recently from VM (0800 052 8675). When I did manage to answer one, I wasn't able to understand properly what the call was about -due to a combination of my p...SolvedOnline account register Hello. I'm an O2 customer. My wife and I have Virgin broadband/TV, etc. It's registered under her name. I am unable to register for O2/Virgin Media a I the system tells me I haven't an account to lin...Netflix included or not? I renewed my package around april 2025 and have tv, broadband and phone. I have mega tv, sky sports and cinema. Should I have Netflix included at no extra cost? I see other threads seeming people do...Moving Router Hi i would like to re site my router, currently on top floor of my house. I would like it re sited on the ground floor. Please can I organise an engineer visit. Thanks Can't switch to paperless billing Hi Virgin Media Community, I'm having trouble switching to paperless billing. After spending hours on hold and exchanging countless WhatsApp messages, I was told it was sorted, but I'm still getting ...Difficulty Activating Netflix Service I am experiencing ongoing difficulties activating my Netflix account, which is included as part of my package. When I access the entertainment section, the message reads: Please wait whilst we’re a...
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