My Virgin Media not showing current contract
My Virgin Media is not showing my current contract. How can I get this corrected?
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Forum Posts
Contract re-newed
Has anyone renewed their contract bundle then been told days later that TNT sports wasnt included?
Resolved! How does compensation result in new contract
After having 3 months of virtually no internet last year, I agreed with vm, they could reduce my monthly price. Since then, they put me in a new contract and raised the agreed price! Can someone tell me if this is a legal way of doing business. Can a...
Resolved! Unable to register
I've just ordered Virgin services and want to register my account. However, when it asks me to confirm my email address the website says my email address is invalid. It's because my email address contains a hyphen in the domain. The email address is ...
Area code!
Hi all looking for an area code for the postcode SR7.. it says it will be on my bills but I can’t see any code at all ok my e-bills! thanks in advance!
Area reference code Bournemouth
What’s the area code for Bournemouth BH8?
Resolved! Cannot cancel broadband
I was told by a sales agent my building was wired for Virgin Media and that other tenants in the building were using it. Received the kit yesterday and the engineer came to install today. Lo and behold there is no Virgin Media line. And now they won’...
Still no Disney+ activation link
I’ve been chat dumped twice. Told I needed to go to Disney to sort. Their customer service was superb. They told me they cannot add Disney to my Virgin account- of course they can’t; they are Disney.Despite receiving email (only manually triggered by...
Resolved! Notice to cancel but billed?
Hi my 18 month minimum term was due to expire 02/09/2024. I contacted virgin via webchat on 23/7/2024 to give notice to cancel at then end of the minimum term (02/09/2024), they coudnt give me a deal that I was happy with, so I gave request to cancel...
Contract update
Hey guysContract ended today,and via my virgin media,this morning I took up an offer on a reduced price.i have received a confirmation email,however my new contract is yet to show on my homepage,and the offer of a new reduced contract is still showin...
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