Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsMy Virgin Media Any time I login or hit the Myvirginmedia account settings I get a "oops something when wrong on our end" message. Virgin only recently installed Closing bill Not Received The final bill has been paid £386.91 20/10/2025 and the account has been closed and all services disconnected and router returned I still haven't received full pdf invoice closing bill as I need to f...Can't access account settings I had my service installed yesterday and everything works fine except I can’t access Account Settings. The page won’t load and shows: “Oops, looks like something's gone wrong on our side. Please try ...Netflix subscription I've been a Netflix subscriber for a few years now and was recently offered Netflix inclusive of the Virgin Media package. I cancelled the Direct debit for virgin media and made sure when setting up...Online Renewal Contract Hi, My contract was up for renewal, so using the MyVirginMedia app I accepted a renewal deal and received email confirmation with the Contract Information Sheet. I spoke to someone earlier today as ...Virgin **bleep** up, Help spent 2 hrs on phone Hi, I've just signed a new 24 month contract with an O2 sim included I'm hoping someone from Virgin will read this as to be honest I've been on the phone for 2hrs with o2 to migrate my old number ...Another Netflix Activation Issue There seems to me quite a few reports of problems being reported when trying to activate the free Netflix package currently being offered with some packages. I'm another one with problems; I renewe...VM Customer service is a joke I was an existing VM broadband user until July when I got fed up with Skys constant price increases and decided to move to Volt. Since then I've had nothing but issues and complaints due to incorrec...New customer - acc not linking to VM app I placed an order for TV and broadband on 29/10/25. Unfortunately VM didn’t add a phone line therefore this required me having to cancel and redoing the whole order! The issue is that my account ...Services disconnected in error I lost all my services on Tuesday. When I phoned Virgin they stated that I had contacted them as I was moving home. I did not contact them & I am not moving. My services were reconnected briefly. As ...
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