Managing Your Account - Cable
Please remember to keep your personal information private
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 22 replies
  • 7 kudos

Resolved! Please can anyone help?

Please can anyone help? My 86 year old father has been trying to cancel his service with Virgin Media for months, they have literally reduced him to tears and he is now hundreds of pounds out of pocket, and still they will not let him out.

Pdb0002 by Tuning in
  • 11 replies
  • 0 kudos

Netflix x

Unable to activate Netflix inclusive since November 2022.  Received 2 links neither of which work.  Spent 50mins on phone to Virgin with no conclusion 

PP26 by Joining in
  • 1 replies
  • 0 kudos

Free TV - When will it be delivered

signed up to TV package on 12th Jan 23 with the offer of a free TV but I still haven't received the gift.I have chased and chased and finally on 12th April I received an email to say that the TV would be dispatched within 72hrs via Exertis.I still ha...

What do VM send when moving house?

Hi all,I’ve just moved house, taking my VM account with me (broadband only)Despite taking my old unit with us/self installation, I’ve had something delivered to me as well. Unfortunately I can’t get access to my post box at the moment as the key for ...

drimit by Joining in
  • 1 replies
  • 0 kudos