Managing Your Account - Cable - Page 255

need back dated bills from 2020 and 2021

Is it possible to have the bills from 2020 and 2021. Ive quiet a few and need the pdf versions. For my own personal viewing.Can anyone tell how i find them?

Forgot email not working

I’ve Never been able to access My virgin media account And tried to do forget email and I put Correct details in and it says this We haven't been able to find your details with the information you have provided. I want to be access my virgin media ac...

Desperate for help - countless interactions with CS and still no closer to resolution!

Not really sure where to begin with this, going to copy and paste my complaint made from 1st April (that there seems to be no evidence of in my account, glad I backed it up myself).On 16/02/24 I contacted the support team via WhatsApp to set up a new...

My new agreed Virgin Media Contract not Honoured

My 18 month contract was coming to an end on 21 April 2024 and I was notified by Virgin Media to this fact. So on March 28, I went online, signed in and chose the set-up I wanted for the next 18 months into 2025. This lowered my monthly bill for the ...

Homework’s

Hello. I added sky sports to my account, and for some reason virgin homeworks has also been added on without my permission. I’ve been on with the virtual chat guys to remove homeworks. They confirmed it would be removed from my package and I wouldn’t...

Resolved! Cancelled and returned VM hub now getting text and emails say you going to charge

Hi,I left VM and my disconnection was on the 8th of April 2024.I returned the Hub on the 15th April and according to Yodel tracking VM got it back on 24th April 2024 at 9.03pm.Today 29th April I get a text and email saying you going to charge me £40 ...

wish to cancel my NETFLIX subscription with VM

hi,is it possible to cancel netflix on-line or do i have to go through customer services nightmare ?.thanks

Credit rating ruined - facing financial hardship - advice needed

Hi community Can anyone give any new/updated advice on how to get Virgin Media to remove “late” payments from your credit report? We have a common story to many others - we cancelled our accountand direct debit in January, they claimed we didn’t, we ...

Unable to return equipment i dont have.

Hi, I'm just wondering if anyone can help. I have recently cancelled my virgin contract after several years. During my contract going back approximately 2 years i received a free upgrade tivo box. Virgin did not ask for the original back and so after...

Cancel paper biling

Hi, how to cancel to received paper bill. I did try to do online (paperless setting) but still receiving them and getting charged for them .

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