Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussionscharged twice for netflix so I added netflix to my virgin account in December, I added it through my virgin media box, thinking this would be the easiest way, less faffing with adding accounts and such, got my bill today and...Password resetting Does anyone know how to reset their Virgin Media password. The one I used for years suddenly stopped working and I can only get into my account by using the Forgotten Password Link. This allows me to...Forced to use forum, can’t contact support, being billed £307 after moving out of service area Hi, I honestly can’t believe I’ve been forced to sign up to a community forum just to try and resolve a billing issue. There is no phone support, no email address, and the automated chatbot is comp...Netflix Activation Hi, Recently upgraded onto 1Gig b/b and was promised Netflix as part of the package. Received email link that said there was a problem and to contact VM. Back to VM who said Netflix had been cance...Broken brown box Customer service phone number is appalling, it’s utterly impossible to get anywhere with it. Can anyone advise re how to get Virgin to sort replacement covers for external wall brown boxes, and rat...Virgin still ringing disabled mother in law.. Hi I took over account when my father in law passed away in July 24. She’s 91, lives on her own, hard of hearing etc. She’s paying for M250 and landline. and doesn’t want a TV package. We live 200 m...Netflix on Virgin is has been hacked by Spanish family I get my Netflix via Virgin app on my TV360 box as well as able to view it on my phone, tablet and laptop but yesterday when I went into it the profiles were for a Spanish family and they run a Pin b...You have asked me to return TiVo Box I've not had for years Virgin Media: TiVo® service I've been asked to return a set top box and I've not used it for years because we only use the broadband. I was under the impression it was recycled/collected years ago...Contract includes Netflix but it's not been set up I have an existing Netflix account but this was not linked when I signed in with the verification link. I have spoken to 3 different agents regarding this and each one has assured me that they have r...Can't log into My VM - "Oops, looks like something's gone wrong on our side. Please try again" It's been three months since my broadband was set up but I still can't log into my virgin media account, no matter what computer, browser or mobile I use I get the error message "Oops, looks like som...
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