Managing Your Account - Cable
Please remember to keep your personal information private
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 0 replies
  • 7 kudos

Virgin Media Not Honouring Contract

We have been with Virgin Media for a nimber of years and apart from a recent incident with lightening all has been good.However in the new year we decided to upgrade our package to include an O2 sim and found a suitable deal online. we ordered it on ...

indgepr by Joining in
  • 3 replies
  • 0 kudos

Unable to change my telephone number

Hi everyone, I changed mobile phone provider yesterday to O2 and instead of taking my old number with me I decided on a fresh start with a new number, I've been going through my accounts to update my contact information and for some reason I cannot u...


Equipment Return Nightmare

So we cancelled our account after several years of overpaying and around six months of REALLY low quality broadband service.  Virgin insists on having our 5 year old hub returned and so, after sending multiple texts, emails etc… warning us that they ...

Kathdene by Joining in
  • 3 replies
  • 0 kudos

Re: More Volt "Upgrade" issues

I was sold (over the phone) an upgrade to my package that had broadband and an O2 10Gb monthly packageNow all my O2 contracts say 5Gb a month. O2 and Virgin are denying that anything is wrong as they say that the Volt benefit is that my data gets dou...

Resolved! Netflix.. is that short enough?

I joined Virgin back in August/September and still havnt got Netflix which is suppose to be included in my package. I phoned customer service a while ago and a ticket was raised. I was advised to continue with netflix with me paying for the service a...

PeteC64128 by On our wavelength
  • 19 replies
  • 0 kudos