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Forum Posts

New deal

Hi.My current deal is coming to an end soon and I was contacted by phone from a lovely member of the team who offered me a fantastic new deal. I wanted to go ahead with it but unfortunately had poor phone signal and was repeatedly disconnected. This ...

AdamJD by Joining in
  • 5 replies
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TNT Sports incorrect charge

HI, I signed up for TNT sports directly within the stream box a couple of days ago. The price was advertised at £5 per month and structured as below £18 TNT sports - £13 Discount £5 Total per month when I looked at my virgin media - I actually discov...


I have been a long time customer with VM. I have a package that included TV (with additional sport and movie channels), Internet and phone. I received an email back in February informing me that my current 18 month deal was coming to an end and it wa...

Contract renewal woes

My current contract runs out on the 31st may and as I'm away on holiday for the next three weeks I thought I'd get on to it and try and renew the package, I made contact through WhatsApp and after a couple of goes with been offered deals I didn't wan...

Misspelled Name When Signing Up

Hi there,When I was signing up for my account I must have mistyped my last name and somehow managed to not realise during the whole process. Is there any way I can change this so it appears right on my bill, and if so, how do I go about doing that. I...

Sky Ents & Cinema Ultra HD

This is getting stupid now my bill was going up in april from £86 a month to £97 a month so i called spoke was offered same package as i said i wanted it to stay same for £92 a month not great but £5 a month discount on new price I agreed but when co...

tprronnie by On our wavelength
  • 4 replies
  • 0 kudos

Changed package without permission

Hi, I'm having to use this forum as I do not have the time to be kept on hold for endless minutes when trying to speak with somebody. My contract ended last July (yes, thats how long its taking to actually speak with somebody)..although I am very unh...

C-L-M by Joining in
  • 3 replies
  • 0 kudos