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Forum Posts

Price agreed different to price on contract

I agreed a deal with retentions yesterday at £67/ month for 18 months. This was reflected on the pre contract documents received by email.A couple of hours later I received the full contract and the price had gone up to £77 for no apparent reason! Ha...

ctbfc by Tuning in
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Will I lose sky sports discount

Just renewed contract with a discount on main services and a add on sky sports sd aswell for 18 months .Noticed in my virginmedia I can upgrade sky sports to hd for 18 months for 3.50 would I lose the contract renewal discount on sky sports sd .

Unrequested Netflix added to Bill

I've just received this month's bill and seen that it had increased dramatically when looking into the specifics of the bill I've randomly had a Netflix £17.99 charge added to our account.  Under the "Stream Subscriptions" section it claims "Subscrip...

Moving TV and hiding wires/connections

I've recently re decorated, I want to be able to move my tv around from one side to a other without wires seen. I'm gonna hide the cables what spilter do I need and connections in order to come off the vm connection to go spilter one cable one side o...

Saarp Practice by Virgin Media

Today, 14th June 2024, I had an email that invited me to  "Renew your contract". So I clicked to read the offer. Next thing that happened, Virgin Media sent me a contract document. My current contract does not expire till 09/09/2024. Wh-a-a-a-at!!.  ...

becon12 by On our wavelength
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Early disconnection - confusion about bill

Can someone explain how this works?My contract ends on 19/07/2024 (£22 p/m).I requested an early termination on 10/05/2024, with 2 months remaining on my contract. 2x £22 = £44.Received bill on 23/05/2024 for £24(?) which I paid. The period was 09/06...

sh11fty by Just joined
  • 469 Views
  • 1 replies
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cheque from 2017 never refund

Hi,I had contract with virgin back in 2017, when I left my address back in that time I closed my contract with virgin. Recently I had family member visiting our old address and in old letters there was cheque for my refund that I was not informed for...

thomas90 by Joining in
  • 689 Views
  • 9 replies
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Resolved! Yodel parcel return

Having cancelled my service I asked for a box to return the equipment which I received on the 4 June. I posted the returned equipment on the same day and got a receipt. According to Yodel tracking, they have the parcel and it is on the way to Virgin ...

greysts1 by Joining in
  • 1174 Views
  • 4 replies
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