I updated my broadband contract late last year. When I look at my current contract, I think I know what it's saying, but not 100% sure whether Virgin will agree - maybe I'm just being paranoid! This is what I see when I go to my current contract (a...
Hi,I would like to get VAT invoices for my account.Please can you (Virgin media) get in touch and enable VAT on mine?Thanks Emma
Dear all,My name is Haralampi Haralampiev and today I sow that there was a withdrawal from my bank account from Virgin Media for 52 pounds. I have contract only with O2 and no connection to Virgin Media. I am currently in Bulgaria till 25.7.2024. Ple...
Hi Community!I recently lost all Virgin services due to a major fault in my area. TV, Fibre and Phone down for 9 days. On the very 1st day, I registered for the automatic compensation scheme after speaking to a Virgin Advisor, and 30 days after it wa...
I am trying to investigate my options for renewing my contract, because £80 a month for 120mbit + phone line is prohibitivly expensive, and while I would like to stay with VM, I can't really justify that price for what I am getting, not when new cust...
Hi guys anybody had two prices since March and the next one arrives in July .Price has gone from 72.75 to 79.15 and the final is 86.03.also a strange comment on my bill stating I have requested TNT sports to be added with no cost.As my contract ends ...
On the 28th April following an online conversation with virgin media I agreed to an additional ongoing credit until 27th September to make my bill the same as it was before the price rise.However, I just got the bill online and this additional rollin...
I am also being charged £4.99 for Netflix which I did not sign upto . Got £4.99 back for last month and a email to say Netflix was cancelled . But my latest bill says I signed up again to Netflix which I have not . Will be leaving virgin at the end o...
I'm moving house in a few months to an area that only has basic ADSL Broadband. I'm really going to miss the gigabit! How do I speak to Virgin about cancelling the account as they can't provide a service at the new address, I've checked online and it...
I’m a full time carer for someone with quite substantial needs. So when an issue with virgin arises I always wince a little at the prospect laying ahead of me. I am absolutely shocked at how bad things have gotten though! In the last three days I’ve ...
