My current contract is due to end 25th May. I received an email Thursday from virgin about renewing my contract, unfortunately the link goes to an unavailable page. Tried to phone virgin and talk to an agent as well as chat to them without any succes...
Ive cancelled my services as of 17 Feb but yesterday received a new bill covering the period from 19 Feb 18 Mar. I don't have time to set aside half a day to get through on the phone and every time I try the chat function the agent spends forever to ...
Hi,I just renewed with VM on Tuesday 13 Feb. They following day I read about a 8.8% increase.so I need clarification on what my Bill will be, the agreed price, or am 8 going to be affected by the increase. Or do I have re think my options cheers KS
Hi phoned a few days ago to cancel my 12 months free sky cinema offer but I haven’t had any notification to say this has been cancelled can someone check this for me please ?
HI can i ask will my account be one of these with the price rise as i would like to know now if i can thanks
A month or so ago I called Virgin and asked to upgrade my package. I explained that I wanted to watch Virgin TV services in a second room in the house but that room had no Virgin Coax cable going into it. I was told that if I upgraded to the Volt p...
Advice please or a reply from staff who can help.Called up to add the upgrade to get symmetrical speeds, told they have to issue it as a contract change.Quoted £52.40 but billed for £81. Called them and they admitted the discounts had dropped off and...
I'm having this issue too, is this something you can look into please?
EveningI have just set up my online account and I keep being met with a DEF01 error code when putting in / verifying my security details. I think this is giving me limited access to my account and making me unable to change settings (web safe) intern...
