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Forum Posts


I renewed my contract on the 11th November 2023. I have no problem with it, quite happy. However, I still get the message " Looks like it's time to renew your contract " every time I log in to the Virgin web page for email on my windows laptop. That ...

ma1lD by Joining in
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How to keep your virgin bill low

So, I spent a month trying to get a decent retention deal from Virgin and failed. I canceled my package, as I'm not married, so I had my partner sign up for a new customer deal. Then, I phoned the retentions department and threatened to cancel the ne...

Dave6018 by On our wavelength
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Netflix activation Email

I signed up for this package on 12th of December 23,  But I still don't have the Netflix activation email that I should have received.Tried the customer services by calling for a 4th time now and I was told by everyone that all they can do is “I have...