Managing Your Account - Cable
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Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 22 replies
  • 7 kudos

Is this Virgin Sky sports UHD offer real?

Hello David, I have exactly the same problem. I received the email offer 6th june, sky sports uhd for £3 for 18 months, I made the application, received an acknowledgement email on the 8th telling me I would have it real soon but I am still waiting. ...

marba01 by Tuning in
  • 1 replies
  • 0 kudos

Trying to reduce my package.

I'm wondering if anyone can help, right now we have internet, TV and phone but we never use the TV or phone. I have pointed it out a few times, I have on two occasions asked to have the package reduced and both times it has been like talking to a wal...

Earlster by Joining in
  • 2 replies
  • 0 kudos

Complaint closed but never contacted!!

OK, made a complaint, on 24th June about my emails, and the current problems with it.Was given a reference number : C-240623986 and told that someone would be in touch shortly.Today, 28th my account, under complaints shows that the complaint is close...

HughJarsse by Knows their stuff
  • 2 replies
  • 0 kudos

Netflix activation

I am having a nightmare with getting my Netflix activated. I'm an ultimate volt customer and when the offer was lauched I chatted on Whatsapp with VM to add Netflix to my account. This involved taking out a new contract which has been emailed to me.I...