Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsReturned Hub but still charged – need advice Hi everyone, I stopped using Virgin Media broadband few months ago. They asked me to return the WiFi Hub, so I ordered the return kit and sent it back through Yodel. However, I’ve still received a bi...incorrect termination / disconnection My services, Broadband, tv and phone have been incorrectly terminated as part of a gone away process that I did not initiate. I have spoken to a customer service team member who has advised me that...Sonos Soundbar give away Hello, I’ve recently seen articles online mentioning that Virgin has been offering free Sonos soundbars to new customers. As someone who has been with Virgin for 29 years and has just renewed my co...TNT Sports price I've just been quoted £25 extra to subscribe to TNT Sports. I thought it was only £18? Have I been given the incorrect pricing information or is that the new, much higher price? Signed up with wrong email address Hello, I have made a similar mistake as others and used an incorrect email address to sign up and so won't receive the confirmation email for the broadband package I have just purchased. Could some...Online renewal offers Hi , My contract is due to end in January 2025. I have noticed that online (website) i have some pretty decent renewal offers showing already. I have never renewed online before (always over the pho...Virgin Media O2 ID - still can’t log into my account 14 days ago I went through the process to register, verify and link my Virgin Media account to the above new Virgin Media O2 ID and completed it all apparently successfully as instructed using a non ...Broken account. My Virgin Media account is broken; it does not let me make any changes. I have tried the website, app, a different browser. It makes no difference. Anytime I try to make a change, it says "Sorry! Y...How do I get my account number- no record of it Don’t know my account number Need to update my payment card I need to update my payment card as the old one is about to expire. But, I cannot get through on the phone, app or website to do it. Each and every single one is just saying oops there's a problem ...
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