Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsTelephone issue I currently have two telephone numbers, with both phones plugged into my Hub. My TV package ends soon, so I contacted VM via chat to get options. The package I was offered supposedly contained eve...Hacked account hi ٫ my virgin media account seems to have been hacked and a random Netflix account that is pin locked has been added. I have reported this to virgin twice and it still has not been resolved. it its ...Unable to manage my account Every time I try to access my account either via the app or from the webpage I get an error message saying that there is a problem on our side. I’m new to Virgin and wondering if this I a common is...Can't link VM account to VMO2 ID I can't link my VM account to my VMO2 ID as I cannot login to my VM email account. I follow the instructions for linking which involves a link sent to the email account I can no longer access. Th...SolvedNetflix pending activation Ive been waiting for my Netflix to be activated but keep getting told it will take 24 hours yet after 5 day's its still pending. It seems many customers are also having the same issue O2 volt package Does anyone know what would happen if I was to cancel my O2 sim /volt package due to the increase in charges which are more than anticipated. I receive double broadband speeds due to taking on the si...Netflix Suspended On my Entertainment Services page, it says that Netflix is suspended. When I try to use Netflix, I get the following message: “Please contact your provider to start watching again. Virgin Media...Account access I have now been without broadband since I left my old property on the 25th September. I used the move house facility on the app and was told it was available here and that an engineer installatio...Netflix activation email I renewed my package last week (for the second time in a month!). I asked the person who was dealing with my request how to activate the free Netflix subscription and was told that I could do this v...Chat team started a new 2 year contract without telling me. Hello, I'm Kirsty I hope I can get help here as chat team are unreliable. I've spoke with the chat team a few times in last week or so because they added 2 years on my contract date after I moved ho...Solved
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