The property I live in (family members property) is being sold so I am having to move out and need to cancel virgin broadband contract, as I will have to move to temporary accommodation with no permanent address yet. I've been quoted £153 cancellatio...
I cancelled my broadband subscription with Virgin and returned my equipment as directed. Today I received a bill for £40 saying that the equipment was unreturned. This is incorrect and I have proof of return. How can I resolve this so I am not charge...
The cable cover plate has fallen off from my house. (See picture).The installation was completed in June, can anyone from Virginmedia suggest a fix please?
Why can't I change to e-billing via the website. I thought I had changed it when in discussion with Virgin but my latest bill shows a charge for a paper bill which I didn't request
I just purchased a package by Virgin Media and I have received all the contract details but my documents do not show any area reference or an account number - these parts of the contract were blank. I'm surprised that an account has not been created ...
I have tried on several occasions to try to switch to e billing with Virgin Media. I didn't sign up for paper bills and do not want to pay extra for them. I cannot find how to do this on the website which is useless.
this exact thing has also now happened to me but i cant get into the account anywhere as all the profiles are locked-can anyone help? [MOD EDIT: Post split to create own thread - from Netflix Email Changed]
I also don't have an account or area code. I would like to check the time of the appointment I have today but I can't without it [MOD EDIT: Post split to create own thread]
Despite having viewed TNT Sports in the last six months and having it included in my package, I'm being told I need to subscribe when I try to view any of the channels. Any help appreciated.
I am 30 days from the end of my current contract. I am going to cancel to move to another provider, can I cancel from today without paying any fees?
