Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsUnable to remove email from account Hello, My personal email address is bound to my mothers Virgin Media account - when trying to remove this online and after recieving the verification link I get an error along the lines of "This lin...Cancellation clarification I'm moving over to a different provider for broadband and no longer going to have a phone or TV service. Initially followed advice on WhatsApp chat to do the OTS service, but now I'm getting conflic...Can't access account settings Just got my service installed yesterday and everything works fine only problem is I can't access account settings to change anything. The page doesn't load and just hangs with the Virgin Media symbol...Incessant phone calls I mean it’s bordering on harassment. it doesn’t actually ring cause I have Apples spam filter on where you have to state what you want and they never do, but why are VM ringing me twice a day??? I’...Spam calls claiming to be virgin media. I’m being spammed multiple times today from a number 0800 052 8675 claiming to be virgin media. They call me by name and I keep telling them that I’m happy with what I have and I’m not interested in ...Verification Email not received Hello, I realise there are issues regarding subject but i am creating a new post as advised. I have been with virgin for 15 years and never had issues logging in to My Virgin Media until this colla...Contacting resolutions team Hello, Is there a way of contacting the resolutions team, I have an open complaint but the only contact details they are giving me is a phone number, my landline has been down along with my broadba...Contract issues Contacted VM via online chat on 26th Sept to arrange contract renewal and agreed a new contract (£116 a month compared to previous £110) and was emailed a contract summary. This month I’ve noticed I’...My credit score has been affected by false charges on my account I changed broadband providers in late September and sent my virgin media kit back. I was then sent texts and email saying that If I don't not send the kit back I will be charged £155. I got in touch ...New account signup, VMO2 ID reg issues Install yesterday, tried to login to VM app to manage my account and In stuck in a doom loop!! Registered email, Virgin o2 app and constantly asking me to link my VM ID to the VMo2 ID, i confirm an...
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