HiPlease can a member from virgin media team check over my account.Please can someone message me about removing the addon - TNT Sports.TNT sports was offered with a bundle I chose and now that bundle/contract has ended but TNT Sports is still on my a...
I have an LPA for my mum who is a Virgin Media account holder. I have an LPA online account so can give access to Virgin Media. However, which telephone number should I call in order to give the access code they need to view a digital copy of the LPA...
Hi there - I cant find my account number, and dont remember the email address I signed up with. . Please could someone contact me so I can retrieve the account number? thank you
I keep receiving emails asking me to reconnect as it ends in December. But I don’t want to do that as I’m considering cancelling tv and changing the broadband from Volt Gig1 to standalone Gig1. Do I need to wait till near the end to do it?
bills dont show VAT charged. please provide clear directions on how to get this.
Wondering if this is reasonable for what we are getting.In particular what is 'Broadband XL Discount', which is an addition not a discount.Prices including VAT:M250 Broadband £53.80Price Rise Charge ...
WhatsApp is a nightmare....bot, human, bot ,human, bot, human ALL I WANT IS AN ANSWER!!!!!!! I can't get an answer, and noone will speak to me WhatsApp is a really really really bad way to keep in touch with customers....What ever happened to speaki...
HiSo I moved out and split from my wife in June. I signed up for Virgin as a new customer as previous account was under wife's name. Got the £29.99 for M250, got the kit, plugged in, all worked. However my account (which was the account the DD came o...
I’m am currently in shock at firstly, the lack of people available to speak to about what I feel is a serious issue, and secondly, the issue itself. My mother in law is currently moving home, and after being a virgin customer for years, the home she ...
Hi,I am hoping someonce can help here as I am getting a little fed up with Virgin Media customer services keep saying they will do things and then they are not happening. I recently renewed my contract and in the pre contract it said I would get eve...
