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Forum Posts

New Contract Woes

I signed up for a new contract online a few weeks ago and it was never made active. I had an email confirmation. I asked customer services and they said it would go live 15 days after I had signed up for the contract it is now well over 15 days.Today...

No support from Customer services

Had this issue since two days after I accepted the contract. The speed I paid for was the 300+, all I got was ~50 -60. After numerous chats and calls to and fro ove thte last18 months. I complained to the ombudsman who found it favour of VM. The issu...

pvd62b by Tuning in
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  • 4 replies
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unable to renew contract

 My contract expired on January 5th of this year.Looking at my emails yesterday, it looks like I was offered the chance to keep my package for 20% less.So I thought, Why not? Not like I have much choice in my area, at least not yet.I tried renewing, ...

grizz by Dialled in
  • 793 Views
  • 22 replies
  • 0 kudos